Imagine sharing your details and knowing they’re protected. At Durentiqo, we respect your privacy with policies built for transparency and compliance. This policy explains what we collect, why we collect it, and how we safeguard your information.

Information We Collect

We only collect data needed to provide our services, ensure security, and meet legal requirements.

• Contact details, such as your name, email address, and phone number, are collected when you interact with our forms or communicate with us directly.
• Technical data, including IP addresses and browser types, helps us maintain website performance and security.
• Preferences and site usage patterns are gathered through cookies and analytics tools to refine your experience and support essential functionality.
• Any messages or attachments you submit are retained to ensure accurate service and communication history.

How We Use Your Information

We process your information to deliver services, improve your experience, and communicate important updates.

• To provide our services, process requests, and manage your account or inquiry efficiently.
• To communicate updates, respond to questions, and maintain accurate records of your interactions with us.
• To enhance security, prevent fraud, and ensure the ongoing integrity of our platform.
• To analyze usage trends, optimize website performance, and refine our offerings based on your needs.

Legal Grounds for Processing

We only use your information where we have a clear legal justification, such as your consent or a regulatory obligation.

How We Share Information

We do not sell your data. Information may be shared only as required to deliver services or comply with legal duties.

• Information may be provided to service providers who support our business operations, always under strict confidentiality agreements.
• Legal authorities may receive your data if required by law, regulation, or valid governmental request.
• If our business undergoes a reorganization or merger, your information may be transferred as part of the transition, with safeguards in place to protect your privacy.

Your Data Security

We take data security seriously. Your information is protected by strong technical safeguards and strict internal protocols. Only authorized personnel have access, and we regularly update our systems to reflect the latest security standards. We strive to minimize risks while ensuring uninterrupted service.

Your Rights

We believe in empowering you with clear control over your data. You have specific rights, explained below.

• You have the right to access personal data we hold about you and request corrections if any details are inaccurate.
• You may request deletion of your information, subject to regulatory and contractual obligations.
• You can object to certain types of processing or request that we restrict the use of your data in specific situations.
• You have the right to withdraw your consent at any time, where consent is the basis for processing.

How We Use Cookies

Cookies help us optimize your experience and keep our services secure. We use them for essential functions, analytics, and to remember your preferences. Review your settings at any time or contact us for assistance.

See Cookie Policy See Cookie Policy

Contact Us

Have questions about your data or our privacy approach? Our team responds directly to every inquiry and values transparency in all communications. Reach out anytime for details on your rights or how we manage information.

Email Address: content@durentiqo.sbs

Phone Number: +27(11)9392657

Office Address: 155 West Street, Sandton, Johannesburg 2196 South Africa

Changes to This Policy

We update this privacy policy as needed to reflect changes in regulations or our practices. Please check this page regularly for updates. Continued use of our services means you accept the latest version.